Frequently asked questions
Missing piece(s)?
Simply send us a photo of the completed puzzle with the missing piece(s), and we will send you a new replacement box or refund as store credit.
Shipping rule?
Canada free shipping over CAD$75 before tax
US & Global free shipping over CAD$150
China shipping: $5/box
Framing service?
We provide free framing service for puzzles bought from us, including applying glue, finding right frames and framing. All you need to pay is the frame!