Refund policy

Shipping & Return Policy

Shipping

We currently ship across Canada and to select international destinations.

Processing Time

Orders are typically processed within 1–3 business days.
During holidays, promotions, or product launches, processing times may be slightly longer.

Shipping Time
Delivery times vary depending on your location. Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Please note that shipping carriers may occasionally experience delays that are beyond our control.

Shipping Address
Please ensure your shipping address is correct before placing your order. We are unable to make changes once an order has been processed.

Returns & Exchanges

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item and its packaging. We will review the issue and work with you to provide an appropriate solution.